I greatly appreciate all of the time and help that you gave me. In fact, I thought about writing all of this even before you had asked for it. The fact that I was able to simply call a number on your website and tell the person who answered the phone that I had a technical question regarding a nozzle is a huge start in the right direction. That person then transferred me to Greg who was so patient and thorough in attempting to diagnose the issue. Being able to contact Greg directly and have him call me directly is such a great customer service touch. Typical customer service people have high turnover and don't know anything. Being that Greg is an engineer with great interpersonal skills who is allowed to speak with customers was so helpful. Thank you Greg for following though to help me with this small issue. I'm sorry to be negative but Greg probably would have done a better job selling the nozzle to me in the first place as well because he actually knows the products and understand the mechanics of a plumbing system. The new Low Flow version works much better for us.
Christian 03-19-2018, 08.17 AM
At Keystone Potato Product in Heigns Pa. we produce potato flakes, potato flower and fresh cut potatoes from local growers. We have been featured on Modern Marvels January 28, 2010
Keystone Potatoes have been using Strahman Valves products for more than 5 years. About one and a half years ago a Direct Diffuse Steam Trap was installed, since then another 2. These have been working properly since without issue. They fit in-line and in tight spaces either vertically or horizontally.
We at Keystone Potatoes are pleased with the Direct Diffuse and all the other Strahman Products used at our facility.
Mike Sherry Maintenance Supervisor.
Mike Sherry 01-30-2018, 10.41 AM
The multiple selector process valves (diverter valves) purchased from Strahman Valves and supplied to our company are working properly. The valves are functioning well and have met our expectations with regard to performance and quality. We would recommend Strahman Valves for anyone who has need for such valves.
Global Technology and Process Engineering Company 04-01-2017, 04.20 PM
“We would like to thank you for your quality products. The Strahman nozzles have worked perfectly (as expected) while the competitors’ nozzles are inferior in performance, quality and durability. We have concluded that it is a waste of time and money to use anything but ‘The Best’ – Strahman. Thanks again for making quality equipment we can rely on.”
Residential and Commerical Gutter Company 03-27-2017, 04.48 PM
“Thank you for offering parts direct to customers! Makes maintenance and repair a lot easier. Your equipment is known as the gold standard in the industry.”
Brewing Company 03-27-2017, 04.47 PM
“Our dishwasher thanks you! Your nozzles are superior to the ones we have ordered for years. Great pressure makes rinsing a breeze!”
Restaurant Pizzeria 03-27-2017, 04.47 PM
“We have been using your Spray Nozzles for the 30+ years I’ve been here – the best spray nozzles I’ve ever come across!!!”
Veterinary Services Company 03-27-2017, 04.47 PM
“You have great products. Our company purchased a nozzle from your company 30 years ago, and it is still I good working order. Great job, not many companies can say their product has lasted that long and still going.”
Custom and Home Made Meat Company 03-27-2017, 04.46 PM
“After growing tired of purchasing the same low quality pre-rinse equipment, I was looking for a change and your company provided it. High quality, well-made and long lasting. They more than pay for themselves over time.”
Restaurant 03-27-2017, 04.46 PM
“Not sure anyone in the beer biz doesn’t know who you are. Your reputation for quality and strength precede you.”